Our pieces are crafted using high-quality materials, including 925 sterling silver, 14K/18K gold plating, stainless steel, and mixed metal. You can find detailed material descriptions on each product page.

All our items are designed to be long-lasting and skin-friendly. Our sterling silver and stainless steel pieces are hypoallergenic and resistant to tarnish with proper care. However, if you have sensitive skin, we recommend choosing sterling silver or gold-plated options.

To keep your jewelry looking its best, we recommend avoiding exposure to water, sweat, perfumes, and chemicals. After wearing, gently wipe the piece with a soft cloth and store it in a dry, airtight jewelry box.

Orders are typically processed and shipped within 1-3 business days. Standard international shipping takes about 7-15 business days, depending on your location. You’ll receive a tracking number once your order has been dispatched.

We accept returns and exchanges for damaged or incorrect items within 7 days of delivery. Please note that personalized or custom-made items are non-refundable unless faulty. For any issues, contact us and we’ll make it right.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and more. Your payment is securely processed for peace of mind.

We're here to help! You can reach us through:

📧 Email: enquiry@fleurjewellery.com.au

or visit one of our stores